Offline Exchange and Refund Policy

Exchanges and returns for all products should be done within the first 30 days of the purchase.

Items should be in the same condition that you purchased it, and in the original package.

Make sure you have your receipt.

We have the right to refuse exchanges and refunds of products that don’t comply with the terms of exchange and refund policy.

Online Exchange and Refund Policy

Exchange and refunds could be done within 30 days, no return fees are included except for shipping cost. You can easily get in touch with us through:

Returns during sales time

Replacement or return of products with discount offers is only during the discount period.

1- Visit one of our branches

2- Call us: 01099999978

3- Contact us via

Facebook: https://www.facebook.com/TieShopEgypt
Instagram: https://www.instagram.com/tieshop_egypt/

It’s better to use only one of these ways to avoid miscommunication.